Who We Are
CITI HVAC is a trade name of 1001549175 Ontario Inc., registered and operating in Ontario, Canada. We provide residential and commercial HVAC installation, service, and maintenance throughout Windsor and the surrounding region (up to 200km radius).
You can reach us at info@citihvac.ca or by phone at 519-325-9570.
Information We Collect
We only collect information you provide to us directly, which may include:
- Your name and contact information (phone number, email address)
- Your service address or property location
- Details about your HVAC system or service request
- Communications sent to us via email, phone, or contact forms
We do not use tracking technologies, cookies, or analytics tools on this website beyond what is standard for site hosting.
How We Use Your Information
Information you provide is used solely to:
- Respond to your service inquiries and schedule appointments
- Provide quotes, invoices, and service documentation
- Communicate updates about your job or service call
- Comply with applicable legal or regulatory requirements
We Do Not Sell Your Information
We do not sell, rent, trade, or otherwise transfer your personal information to third parties for marketing or commercial purposes. Full stop.
Third-Party Services
We may use third-party platforms to communicate with you (such as email providers) or to process payments. These providers operate under their own privacy policies and are not authorized to use your information for any purpose other than providing services to us.
Data Retention
We retain your information only for as long as necessary to fulfill the purpose it was collected for, or as required by applicable law (such as CRA record-keeping requirements for business transactions).
Your Rights
You have the right to request access to, correction of, or deletion of any personal information we hold about you. To make a request, contact us at info@citihvac.ca. We will respond within a reasonable timeframe.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@citihvac.ca
- Phone: 519-325-9570
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.